A collection of article to help users troubleshoot issues with their digital signage.
By Drew and 3 others4 authors18 articles
I have no sound.
The Device Resolution doesn't seem correct on the Devices page in embed
Update Samsung TIZEN 3.0 / SSSP v5 display firmware via USB
Android device offline
Chrome device offline
LG WebOS device offline
Mac OS offline
Samsung SSP (v2 or v3) Offline
Samsung Tizen SSP (v4+) Offline
Windows device offline
Why is the Device Controller not working?
Why is my video not playing?
Why are my schedules not working?
Not downloading files after Windows app update from 3.4.2 to 4.0.*
Why is my website not showing?
Update Samsung Tizen SSSP v4 (Tizen v2.4) display to 2160.1 manually via USB
Troubleshoot Button for Device