Follow the steps below to get your Samsung Tizen back online.
If the content is not showing, it is probably not running the embed signage application. Simply press 'Home' on the Samsung remote and select 'URL Launcher'.
If the content is showing
The device has probably lost network connection, to reconnect:
Using the Samsung remote
Press the 'Home' button
Navigate to 'Network Status'
A message will appear to say whether you are connected or not
If not connected
Click 'Network Settings'
Reconnect to your network - may need password entered again
Once connected - Click 'Ok'
Press the 'Home' button
Click 'URL Launcher' to re-launch the embed signage application
If connected
Click 'Close'
Click 'URL Launcher' to re-launch the embed signage application
If the content is not showing
The device will not be running the embed signage application.
Press the 'Home' button on your Samsung remote control
Select 'embed signage URL Launcher' to relaunch the app
When your device has an internet connection and running the embed signage application, it will show as online on your account. You can now publish new content.
