Follow the steps below to get your Samsung SSP back online.
If the content is not showing, it is probably not running the embed signage application. Simply press 'Home' on the Samsung remote and select 'URL Launcher'.
If the content is showing
The device has probably lost network connection, to reconnect:
Using the Samsung remote:
Press the' Home' button
Select 'Network Status'
It will check your network connection
If not connected
Select 'Network Settings'
Reconnect to your network - may need password entered again
Select 'Close'
Select 'URL Launcher' to reload embed signage
If connected
Select 'Close'
Select 'URL Launcher' to reload embed signage
If the content is not showing
The device will not be running the embed signage application.
Press the 'Home' button on your Samsung remote control
Select 'URL Launcher' to relaunch the app
When your device has an internet connection and running the embed signage application, it will show as online on your account. You can now publish new content.
