Follow the steps below to get your Android device back online.
If content is not showing, the device will either be off or not running the embed signage application. Make sure the device is on and running the app.
If content is showing, the device has probably lost network connection, to reconnect:
You will need a USB keyboard and mouse for the next steps
Plug the USB keyboard and mouse into your device
Go to Android menu by pressing one of the following on the keyboard connected to your device - 'ESC', 'CTRL ATL DEL', 'CTRL F4' or right click the mouse
Select the settings icon
Select 'WiFi' from the wireless and network options
Make sure WiFi is on & connect
Once connected
Press 'ESC' to get back to the Android menu
Relaunch embed signage by clicking the embed shortcut
When your device has an internet connection and running the embed signage application, it will show as online on your account. You can now publish new content.