Ensure the ONELAN NTB software version is 9.3.7 or higher.

Ensure the ONELAN NTB is set to subscriber status

Go to: Channels > Manage Subscription > Settings

Configure your channel settings as follows
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1) Subscription poll interval = enter the desired poll interval (recommend no sooner than 30 seconds)
2) Update from centre poll interval = enter the desired poll interval (recommend no sooner than 30 seconds)
3) Channel server = Remote web site or FTP server
4) Channel subscription URL = https://app.embedsignage.com/channel/onelan
5) Tick “Append NTB Serial to Channel Subscription URL”
6) Authentication = No Authentication Required
7) Proxy = Use Proxy If Required (and if required make sure HTTP proxy settings have been configured on the NTB)
8) Error Retry Interval = 1 minute
9) File Transfer Allowed = Set as desired
10) Click “Apply”