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LG WebOS device offline
LG WebOS device offline

Is your LG WebOS device offline?

Dan Thody avatar
Written by Dan Thody
Updated over a week ago

Follow the steps below to get your LG WebOS device back online.

If the content is not showing, the device will either be off or not running the embed signage application. Make sure the device is on and running the app.

If the content is showing

The device has probably lost network connection, to reconnect:

  • Press the 'Settings' button on your LG remote control

  • Go down and select General, then Network

This will bring up the network status and settings, where you can connect via Ethernet or over WiFi.

Once reconnected, relaunch the embed signage application by simply pressing the 'Return' button on your LG remote control.

If the content is not showing

The device will not be running the embed application.

  • Press the 'Home' button on your LG remote control

  • Select 'SI App' to relaunch the embed application

When your device has an internet connection and running the embed signage application, it will show as online on your account. You can now publish new content.

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