The device controller allows you to remotely connect to your online device(s).  Currently only Windows, Mac, LG Web OS, SSSP and chrome support the use of the device controller, refer to our PDF below to see the supported feature by device.

The device controller requires the use of specific ports, please refer to our technical PDF below for a list of the ports required. Ensure your network is enabled / set up to allow this.

If your device supports the device controller and is online you can connect to it and follow out a few commands. As the features PDF mentions above, not all commands are supported on every device.

To connect to your online device(s), select it from your devices page and click 'Start Controller' at the top of the screen.

Once connected you will see a green heart, a screenshot of your device, a date & time stamp followed by the commands available to your device platform. When using these buttons, the commands will only be carried out on this device.

If your device doesn't connect, please read this article.

If you have multiple devices connected, you can follow out the commands on all these device by using the options at the top of the screen.

A full list of commands are as follows:

  • Screenshot - Receive a screenshot of what your device is currently showing.

  • Reboot - Reboot your device.

  • Set Device Time - Set the device time with either the current or a specified time.

  • Set Device On/ Off Timer - Schedule your device to go off and come on remotely by enabling the timer and then specifying the off/ on time and relevant days.

  • Mute/ Volume - Set the device volume.


To disconnect from the device and device controller, simply click 'Stop Controller' at the top of the screen.

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