The device controller allows you to remotely connect to your online device(s) and, depending on the device OS, provide a range of remote control functions.
The device controller requires the use of WSS, please refer to our networking article and ensure your network is enabled / set up to allow this.
How to start Device Controller
To connect, your device must be online device(s).
Select it from your devices page and click 'Start Controller' at the top of the screen.
Once connected you will see a green heart, a screenshot of your device, a date & time stamp followed by the commands available to your device platform.
If your device doesn't connect, please read this article.
If you have multiple devices connected, you can follow out the commands on all these device by using the options at the top of the screen.
How to stop Device Controller
To disconnect from the device and device controller, simply click 'Stop Controller' at the top of the screen.
Device Controller function by Platform
Below are device specific controls for reference:
Samsung Smart Signage Platform Tizen
Screenshot - Receive a screenshot of what your device is currently showing.
Reboot - Reboot your device.
Set Device Time - Set the device time with either the current or a specified time.
Mute/ Volume - Set the device volume.
BrightSign and Windows
Force Reconnect - once pressed, forces the device to check back into embed for any updates
Logs - downloads the player logs
Screenshot - gets a screenshot of what is playing on the device
Reboot - reboots the device
Android and iOS
Force Reconnect - once pressed, forces the device to check back into embed for any updates
Screenshot - gets a screenshot of what is playing on the device
NOTE: Videos do NOT show in screenshots for Android or iOS
LG WebOS for Signage
Screenshot - gets a screenshot of what is playing on the device
Reboot - reboots the device
Screen On/Off - turns the backlight of the display on or off (this is not POWER
on/off)
Mute/ Volume - Set the device volume
